Payments & Billing Questions
FAQ & Logistics 1 min read · 208 words · Updated Sep 19, 2026 Payments & Billing Questions For most standard orders, we require 100% payment upfront before production begins. Why? Unlike a shoe store, we are buying raw materials and cutting them specifically for your unique design…
Need Pricing or Permit Specs for Your Sign?
Send brief project specs or permit questions—our US engineering team replies within 1 business day (8–10 business days production).
For most standard orders, we require 100% payment upfront before production begins. Why? Unlike a shoe store, we are buying raw materials and cutting them specifically for your unique design. We cannot restock these materials. For very large B2B contracts or bulk wholesale orders, please talk to our sales team about split-payment options (Deposit + Balance before shipping).
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